Responsible Gambling

We take responsible gambling seriously. Our goal is to make sure play remains safe and controlled for Canadian players by offering clear information, practical account controls, and a supportive approach when things feel out of hand. Below you will find the tools we provide, signs to watch for, and steps you can take to keep gambling a leisure activity.

Player protection principles

We believe gambling should be entertainment, not a source of harm. We keep processes simple and transparent so you can manage your activity. We encourage customers to set limits, use breaks when needed, and reach out for help if gambling stops being enjoyable.

Activity-control tools

We offer a range of account controls so you can tailor your play. These tools are designed to give you immediate control over deposits, playtime and access to the site.

Deposit limits

You can set daily, weekly and monthly deposit caps on your account. These limits can usually be changed from your account settings or by contacting support, but some changes may take a short waiting period to take effect to help prevent impulse increases.

Loss limits

Loss limits let you restrict how much you can lose over a chosen period. Setting a loss limit can help manage sessions where outcomes are unfavourable and help keep betting within a budget you can afford.

Time limits and session controls

We provide session reminders and the option to set maximum single-session lengths. These prompts are meant to help you take regular breaks and avoid extended playing without pause.

Self-exclusion and account breaks

If you need a longer break, self-exclusion allows you to block access to your account for a set period. Self-exclusion is a serious step and can be arranged via your account settings or by contacting support. During self-exclusion your account will be closed for the chosen timeframe and related marketing contacts can be paused.

Recognizing signs of problematic behaviour

Warning signs include chasing losses, spending more time or money than planned, neglecting responsibilities, or borrowing to gamble. If you notice these patterns in yourself or someone you care about, it is a good time to use limits, take a break, or seek advice.

Practical tips for staying in control

Set a clear budget before you play and stick to it. Use deposit and time limits, take regular breaks, and avoid gambling when stressed or under the influence of alcohol. Treat gambling as paid entertainment rather than a way to make money.

Professional help and support

If you need more support, consider reaching out to professional services. We can provide information and links to external support organisations on request. If you feel gambling is affecting your life, please contact a qualified counsellor or support service in your area.